Training and Support
We're here to help! Whether you're getting started and need to get pointed in the right direction or you're a seasoned veteran with a specific question, you're in the right place.
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Popular Questions
These frequently asked questions show you how our entire system works together.
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Planning Center University
Video trainings on each app, taught by our product specialists.
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Contact Our Support Team
Ask us any question, especially if our articles or videos don't have what you're looking for.
Frequently Asked Questions
- Transitioning to Planning Center as a Church Management Software
- Can I embed Groups, Registrations, or Giving on my church website?
- How can I take attendance?
- What makes Planning Center different from other systems?
- Use Planning Center to Schedule and Plan Your VBS
- How do I Transfer Administration?
Your Support Team
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Support Hours
Monday - Friday 6am to 5pm
Sunday 4am - 2pm
(All times Pacific)
Typical response time is within an hour. We provide limited weekend support as well, especially for urgent issues.
The Support Experience
From lessons & videos to 1-hour email responses, our team has you covered. Take a look at what you can expect from the Planning Center Support experience.