If you're experiencing issues accessing your Planning Center account, follow the steps below.
If you are trying to access an app in Planning Center, and you are taken to this page, it means you don't have access to that specific app.
When you click the name of one of the Administrators listed, you will be taken to your email client. Let the person know which app you were trying to access.
Reset Your Password
If you are not logged in to Planning Center, go to https://planning.center/ and click Log in.
On the login screen, click Need a password.
Enter your email address or phone number when prompted, and then click Send Code.
You will receive an email or text with a verification code. Click the link in the email or text to go to the verification page, where the code will already be entered.
You can also manually enter the verification code from the email or text.
- Make sure that the verification code is entered correctly, and then click Continue.
- If you belong to multiple organizations, you'll see those listed. Check the boxes next to the organizations you want to reset your password for.
- Enter your new password, confirm it, and then click Reset my Password.
Congratulations, your password is reset!