How can I pay or update my payment information?

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The first time you sign up for any new Planning Center product, you get your first 30 days free! After that, the payment for a subscription to the Planning Center products you choose is due by the date in the Subscription box on your Billing page.

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Each product has its own pricing level, depending on events, resources, or people. All subscriptions are based on a monthly plan, and you can upgrade or downgrade subscriptions at any time, tailoring them to your church's needs for that month.


If you unsubscribe from a product, your information will stay in that product in case you want to resubscribe in the future.

Add or Update Payment Information

To add or update your account's payment information, go to the Billing info tab on the Billing page.

  1. Select Edit in the Subscription box to adjust your payment frequency.

  2. Select Edit in the Card information box to add or update your payment information.


    To update any of your payment information, remove the card first and re-enter the card information again. 

  3. Select Edit in the Billing address box to update your billing address.

Your card will be automatically charged on the date listed in the Subscription box based on your payment frequency.

How your payment is applied

After your credit card information is saved:

  • In most cases, your card will be charged on your next payment date. If your card has expired or your account is past due, your card will be charged immediately.

  • Each time your credit card is charged, the amount is credited to your account. If you pay every three, six, or twelve months, your card is charged toward your prepaid balance. Your monthly cost is then deducted from that balance.

  • Each month, the Billing Manager will receive an email letting them know how much was paid.

If you have a prepaid balance due to a subscription change:

  • If you upgrade or downgrade your subscription in the middle of a billing cycle, the new subscription level will be in effect immediately. However, you will not be billed for the new payment amount until your next payment date.

  • Your card will be charged when your pre-paid balance is insufficient to cover your next monthly payment. This could be sooner or later than the payment frequency you initially set if your subscription costs have changed since then.

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