Two-Step Verification

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One of the ways you can keep your church's database safe is by setting up two-step verification. When you log in with your password, you'll be sent a code to another device to verify that you are the one logging in.

Notice

Two-step verification is for profiles and accessible to anyone who can log in to Planning Center.

For more information about two-step verification, check out this video.

Activate Two-Step Verification

You can activate two-step verification from any product.

Select your profile picture in the top right to see if two-step verification is active for your account. If it's inactive, choose My login settings from the dropdown.

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You'll be taken to a page to verify you want to enable two-step verification, and then you can choose where you'd like to receive your security code.

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  1. If you have applications like Google Authenticator, Authy, Duo Mobile, or Microsoft Authenticator on your device, you use one of those apps to generate a code.

  2. Use a mobile phone number that can receive texts.

Once you follow the steps to choose your path to verification, you'll receive a one-time code that will verify you are the one logging in, and then two-step verification will be activated for your profile!

Danger

The last page of the verification process has your emergency backup code. Store this code in a secure place in case you lose the device you use to receive your security code.

Remove Two-Step Verification

If you need to remove the two-step verification for your profile, you can remove it in the same place you enabled it.

Select your profile picture in the top right, and then choose My login settings.

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You'll be asked to verify that you want to remove the device, and then you'll need to enter the verification code sent to your device.

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