Rolling Out Planning Center Products

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This article lists the Planning Center products in the order that we recommend you sign up when setting up your ChMS and includes the basic tasks you need to do to get up and running with each product.


If you haven't already subscribed to your first product, first review this guide to determine where to get started with setting up your ChMS.

To sign up for new products when you are logged in to Planning Center:

  1. Switch to Accounts using the product switcher.

  2. Go to the Accounts Product page.

  3. Click Change plans and make your selections.



If you were the first person to sign up for a Planning Center product, you are automatically an Organization Administrator, which means you have permission to subscribe to additional products. To allow other people to subscribe to products, you must assign them as additional Organization Administrators from the Accounts Administrators page.

The content in each of the below sections is for the Organization Administrators who subscribe to each product, but many of the tasks listed can also be performed by other product administrators. For tips on how to gather a team to help roll out these products, check out Preparing to Use Planning Center with Your Staff.

1. People

People is the hub of your Planning Center database. Any information you need on an individual is in their profile, and People holds all the profiles.

What Should I Do in People?

You first need to add your congregants' information to the Planning Center database. You or another Organization Administrator might have already completed this task. If not, here are some tips on how to set this up:

  • Planning Center uses specific default fields on all profiles. If you want to store more information, create custom fields.

  • Create a form to gather information on people.


If you already have people's information, you can import it or add it manually.

Once you've added your congregant information, you can add other administrators, who will receive a guide based on their permissions.

Features You'll Regularly Use

  • Follow up with people using workflows.

  • Create a list of people in order to text, email, or create a report.

  • Add notes to profiles in order to keep track of information.

  • Keep track of background checks.

2. Church Center

Church Center integrates with Planning Center products to enable your church members to manage their profile information, donations, events they've registered for, and groups they attend or lead. They can also view a church calendar or directory and fill out forms.

Church Center is not a separate product. You might have already set it up in Accounts, but if not, you will enable Church Center when you set up Giving.

For more information on Church Center, check out this Getting Started article.

3. Giving

Giving holds all donation information, from cash and check to online donations. Anything that has to do with tax-related donations is tracked in Giving.

Only the Organization Administrator who signed up for Giving has access. Any additional administrators have to be added manually.

What Should I Do in Giving?

When you first subscribe to Giving, you'll be walked through steps to set it up. Additional steps to set up Giving include:

  1. Add other administrators, who will receive a guide based on their permission.

  2. Create funds for people to designate their donations.

  3. Share Church Center with your congregation, so people can begin giving online.


Encouraging your church members to use a new giving platform can be daunting. Here are some tips to make that process a bit smoother:

  • Give advance notice in multiple forms: email, text, social media, live announcements.

  • Make the transition process easy to understand.

  • Make yourself available to answer any questions and give assistance.

4. Check-Ins

Many of your congregants will be checking in to attend a service. The best way to populate your database is to ask them to check themselves in, which allows you to track specific and general attendance.

What Should I Do in Check-Ins?

When you first subscribe to Check-Ins, you'll be walked through adding your first event. Additional steps to set up Check-Ins include:

  1. Create stations where people check in.

  2. If you use printers, start setting those up.

  3. Train volunteers on how to check people in.

  4. Add other administrators, who will receive a guide based on their permission.


If you already use a check-in system, we recommend a slow rollout for your church. Choose one month to run both systems simultaneously, and ask people to check into both systems only on the week that corresponds with their last name. Here's a format we've seen that works:

Week 1: A-F

Week 2: G-M

Week 3: N-R

Week 4: S-Z

Try to split the families as close to even as possible, and by the end of the month, you're ready to use Check-Ins on its own!

This system works well for most church sizes, but if you need help thinking through the rollout, reach out to our Support Team!

5. Services

Services helps you schedule people and maintain order of any service.


What if someone has already set up Services in our account?

Services is our oldest product, the one that started Planning Center! Many churches have used Services for their worship teams long before the church knew Planning Center was a Church Management Software.

If your church has been using Services, talk to the current Administrator to get familiar with how things are set up, and then follow the steps below.

What Should I Do in Services?

  1. Create a service type for your main service, and add your first plan.

    If the service type already exists, you can manage new teams from the service type settings.

  2. Create teams and positions.

    If the teams and positions already exist, talk to the team leader before making too many changes in order to keep any appropriate history.

  3. Add songs or media to use in your plans.

  4. Add team members to the account, and they will receive a guide based on their permissions.

6. Publishing

You can use Publishing to manage and customize Church Center where your congregants can access their contact information, donations, events, and much more.

What Should I Do in Publishing?

  1. Create a home page.

  2. Customize the Navigation, so congregants can access specific information.

  3. Add other administrators, who will receive this guide.

7. Calendar

Calendar shows your church-wide events and events taking place at your church. Your congregation can view them on Church Center.

What Should I Do in Calendar?

  1. Add your facility's rooms and resources.

  2. Add approval groups. These people manage requests for rooms and resources at your facility.

  3. Create events that use your facility.

  4. Add other administrators, who will receive a guide based on their permission.

8. Groups

Because classes and groups are connected through community, make sure your congregation is familiar with Church Center before you enable Groups.

Groups creates a place for people to gather, virtually or physically, and connect with each other.

What Should I Do in Groups?

  1. Create group types to create default settings for similar groups.

  2. Create life groups, classes, or private groups, like Elder Board.

  3. Share Church Center with your congregation, so people can access your groups.

  4. Add other administrators, who will receive a guide based on their permission.

9. Registrations

As you need people to register for events, you can use Registrations, which helps you gather information about people attending the events your church hosts.

What Should I Do in Registrations?

  1. Create a signup for people to access in Church Center.

  2. Assign a specific person as the manager of the signup.

  3. Publish the signup page and share it with your congregation on Church Center.

  4. Add other administrators, who will receive a guide based on their permission.

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